Convergys Launches Convergys CRM 2.0 for Communications and Utilities Customer Management and Billing Processes

Contributing Writer, company-of-user181783

February 28 2012

Convergys Corp. has launched Convergys CRM 2.0, powered by Microsoft Dynamics CRM 2011 and designed to help communication and utilities providers improve their billing processes, customer service, and time-to-market for new revenue-generating services.

FREE Membership Required to View Full Content:

Become a Member Login

Joining MSDynamicsWorld.com gives you free, unlimited access to news, analysis, white papers, case studies, product brochures, and more. You can also receive periodic email newsletters with the latest relevant articles and content updates.
Learn more about us here

About Linda user181783

Linda Rosencrance is a freelance writer/editor in the Boston area. Rosencrance has over 25 years experience as an reporter/investigative reporter, writing for many newspapers in the metropolitan Boston area. Rosencrance has been writing about information technology for the past 16 years.

She has covered a variety of IT subjects, including Microsoft Dynamics, mobile security issues such as data loss prevention, network management, secure mobile app development, privacy, cloud computing, BI, big data, analytics, HR, CRM, ERP, and enterprise IT.

Rosencrance is the author of six true crime books for Kensington Publishing Corp.

More about Linda user181783

Convergys Launches Convergys CRM 2.0 for Communications and Utilities Customer Management and Billing Processes

FREE Membership Required to View Full Content:

About Linda user181783

Related Articles

Related Solutions