From the Microsoft Dynamics 365 for Customer Engagement and CRM Blogs: Lookups; Contact cards; Opportunity close; Images in reports by MSDW user182338 A selection of the latest insights from the Dynamics 365-CRM blogs Customer Engagement Customer Service Dynamics 365 Dynamics CRM Field Service Marketing Power Apps Power platform Project Service Automation Sales
Get to know the first-ever Microsoft MVP for Dynamics 365 for Talent by Linda user181783 Malin Donoso Martnes shares her journey to becoming the first-ever MVP for Dynamics 365 for Talent Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM HR Management Human Resources (Talent) MVP Marketing Marketing Automation Sales Sales & Marketing
MSDW Podcast: Financial services solutions for Microsoft Business Applications with Wim Geukens of VeriPark by Jason user182390 AI Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dataverse (CDS) Dynamics 365 Dynamics CRM Financial Services Insurance MSDW Podcast Marketing Power Apps Power Automate Power BI Power platform Sales Sales & Marketing
Microsoft confirms pricing and licensing updates for Dynamics 365 coming in October 2019 by MSDW user182338 Only limited details beyond information shared at Inspire 2019 about the October 2019 changes. Commerce Customer Engagement Customer Service Dynamics 365 Dynamics AX Dynamics CRM Field Service Finance and Operations Human Resources (Talent) Inspire 2019 Marketing Project Service Automation Sales licenses
Microsoft extends InsideView Insights OEM availability for Dynamics 365 Customer Engagement users by MSDW user182338 Set to end on August 15, eligible customers can opt-in to extend the subsidy until the end of their current contracts. Customer Engagement Customer Service Data Management Dynamics 365 Dynamics CRM Sales Sales & Marketing
Microsoft to end plan-based licensing of Dynamics 365 Customer Engagement, aiming for focus on app value by Jason user182390 Decision driven by low multi-app use and concerns over focus on discounts over value, company tells partners at Inspire 2019. Customer Engagement Customer Service Dynamics 365 Field Service Finance and Operations Inspire 2019 Marketing Power Apps Power Automate Power platform Project Service Automation Sales licenses
How to create the best omni-channel journey for insurers by Wim user191886 Insurance companies can leverage an omni-channel approach with Dynamics 365 to better serve customers AI Artificial Intelligence (AI) Business Process Mgmt Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Insurance Internet of Things (IoT) Sales
Sales methodology: The yin to the CRM's yang by Claire user193745 In B2B software sales, a strong methodology is required and a well-run CRM solution enables the team reach its goals. Business Process Mgmt Customer Engagement Dynamics 365 Dynamics CRM Sales Sales & Marketing Workflow Management
Microsoft Forms Pro reaches general availability, signaling wind down of Dynamics 365 Voice of the Customer by MSDW user182338 D365 Customer Engagement app customers to get a base entitltement of survey responses per month. BI and Reporting Business Process Mgmt Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Data Management Dataverse (CDS) Dynamics 365 Field Service Forms Pro Marketing Power Apps Power Automate Power BI Power platform Project Service Automation Sales Sales & Marketing
Microsoft Dynamics Partner Roundup: Housing win; AI for CRM; Voice capture; New quoting tool by MSDW user182338 A selection of announcements from the Dynamics partner channel Artificial Intelligence (AI) Azure Customer Engagement Dynamics 365 Real Estate Sales Sales & Marketing Sales Quoting
