Microsoft Teams apps for Power Platform reach GA as CDS is re-branded as Dataverse by Jason user182390 Power Platform apps for Teams round out the tool's integration and development story. Dataverse (CDS) Microsoft Teams Power Apps Power Automate Power Virtual Agents Power platform
MSDW Podcast: News Roundup featuring SMB ERP cloud tools, Sales investment, Virtual agents, Commerce, and more by MSDW user182338 AI Business Central Commerce Customer Engagement Distribution Dynamics 365 E-Commerce Finance and Operations MSDW Podcast Manufacturing Power Virtual Agents Power platform Retail Supply Chain Management
Microsoft Dynamics 365 Virtual Agent for Customer Service reaches general availability by Jason user182390 No-code chatbot solution for customer services promises to identify the right virtual agent use cases AI Bots Business Process Mgmt Customer Engagement Customer Service Customer Service Customer Service Insights Dynamics 365 Power Virtual Agents Power platform
Microsoft adds to AI portfolio with Dynamics 365 Virtual Agent for Customer Service preview by Jason user182390 A focus on pre-built tools and algorithms, with integration to Customer Service, Customer Service Insights, Flow. AI Artificial Intelligence (AI) BI and Reporting Bots Customer Service Customer Service Insights Dynamics 365 Natural Language Processing (NLP) Power Automate Power Virtual Agents Power platform
